Terms and Conditions

Welcome to GLAMOVAS. These Terms & Conditions outline the rules, responsibilities, and limitations that apply when you use our website or purchase from us. By visiting our site or placing an order, you agree to these terms in full. Please read them carefully before making any purchase.

General Provisions

This website is owned and operated by GLAMOVAS. Accessing or purchasing from our site means you agree to comply with these Terms & Conditions and all applicable laws. If you do not agree, you should discontinue use of the site immediately.

We may, at any time, update, modify, or replace parts of these Terms without prior notice. Any updates will take effect once posted here, and continued use of the site indicates your acceptance. We also reserve the right to refuse service, terminate accounts, or cancel orders if fraudulent activity, abuse, or violations of these Terms are suspected.

Products and Availability

We aim to ensure that all product descriptions, images, and pricing are accurate. However, due to differences in display settings, manufacturing batches, or updates from suppliers, minor variations in color, size, or packaging may occur.

All products are subject to availability. We reserve the right to limit quantities, discontinue items, or adjust details without notice. Prices are shown in USD unless stated otherwise and may not include taxes, duties, or shipping charges, which will be added during checkout.

Orders and Payments

When placing an order, you agree to provide accurate, current, and complete information. Providing false or misleading details may result in order cancellation. Orders are only confirmed once payment is successfully processed.

Payments must be made using the accepted methods displayed on our site, including major credit/debit cards and PayPal. By submitting payment details, you confirm you are authorized to use the selected method. In case of failed payments, please refer to our Payment & Order policy for guidance.

Shipping and Delivery

Orders are typically processed within 1–3 business days. Delivery timeframes vary depending on your location but generally range between 7–15 business days.

While we provide estimated delivery dates, these are not guaranteed and may be affected by factors beyond our control, such as customs inspections, courier delays, or force majeure events (including natural disasters, strikes, or public health emergencies). Once the package is handed over to the courier, the risk of loss or damage passes to the customer. For detailed information, please refer to our Shipping & Delivery page.

Returns and Refunds

We want you to be satisfied with your purchase. Returns are accepted within 14 days of delivery, provided the item is unused, in its original condition and packaging, and accompanied by proof of purchase.

Some categories of items, such as perishable goods, personal care products, customized or final-sale products, are non-returnable. Refunds will be credited back to the original method of payment within 7–10 business days once the return is received and inspected. Please note that shipping fees are non-refundable unless the return is due to an error on our part. For full details, please review our Returns & Refunds Policy.

Intellectual Property

All content on this website—including text, product images, logos, graphics, videos, and software—is the exclusive property of GLAMOVAS and protected under intellectual property laws.

You are granted a limited, non-exclusive license to use this site for personal, non-commercial shopping purposes only. Unauthorized reproduction, distribution, modification, or commercial use of our materials without prior written consent is strictly prohibited. Any misuse of our intellectual property may result in legal action.

Acceptable Use

You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:

  • Attempt to hack, disrupt, or interfere with the functioning of the website.

  • Upload viruses, malicious code, or spam.

  • Collect or misuse other users’ personal data without their consent.

  • Post or transmit content that is defamatory, offensive, discriminatory, or unlawful.

Any violation of these rules may result in suspension or termination of your access to the website, and potentially legal consequences.

Third-Party Links and Services

Our website may contain links to third-party websites or services. These links are provided for convenience only and do not imply endorsement by GLAMOVAS.

We are not responsible for the content, accuracy, or policies of external sites. Accessing third-party services is done at your own risk and subject to their individual terms and conditions. We recommend reviewing their policies before engaging with them.

Disclaimer of Warranties

We strive to provide accurate and reliable information on our website, but we do not guarantee that the site will always be error-free, uninterrupted, or secure. Products are sold on an “as is” and “as available” basis without warranties of any kind, unless required by law.

Limitation of Liability

To the maximum extent permitted by law, GLAMOVAS shall not be held liable for any indirect, incidental, or consequential damages arising out of your use of our website or products.

Our total liability for any claim is limited strictly to the amount paid for the product in question. We are not responsible for losses related to delays, courier errors, or third-party service failures beyond our control.

Indemnification

By using this site, you agree to indemnify and hold harmless GLAMOVAS, its employees, affiliates, and partners from any claims, liabilities, damages, or expenses resulting from your violation of these Terms, misuse of our website, or infringement of third-party rights.

Governing Law and Jurisdiction

These Terms & Conditions are governed by and interpreted in accordance with the laws of Vietnam. Any disputes will be subject to the exclusive jurisdiction of the competent courts in Vietnam.

Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Returns & Refunds Policy, Shipping & Delivery, and Payment & Order, constitute the complete agreement between you and GLAMOVAS regarding your use of the site and services.

Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us:

📧 Email: info.aimitav@gmail.com
📍Mailing Address: To 04, Hoa Loi, Hoa An, TP Cao Lanh, Dong Thap, Vietnam