Privacy Policy

At GLAMOVAS, your privacy is our priority. We are committed to protecting the personal information you share with us when you shop, browse our website, or communicate with our team. This Privacy Policy explains what data we collect, how we use it, and the steps we take to safeguard it.

Information We Collect

When you interact with GLAMOVAS, we may collect the following types of data:

• Personal Information: Name, email, phone number, billing and shipping address, provided when placing an order or contacting us.

• Payment Information: Processed securely via trusted third-party providers. GLAMOVAS does not store credit card or banking details.

• Order Details: Information about purchased products, order history, and communications related to those orders.

• Technical Data: IP address, device type, browser, operating system, and browsing behavior (including cookies) to help us improve our website.

• Optional Data: Information voluntarily shared, such as product reviews, survey responses, or subscription preferences.

How We Use Your Information

We use your data only for legitimate purposes, including:

• Processing, fulfilling, and delivering your orders.

• Providing customer support and resolving inquiries.

• Sending order confirmations, shipping updates, or important notifications.

• Offering promotions, newsletters, or product updates (if you subscribe).

• Improving website usability, product quality, and customer experience.

• Preventing fraud, ensuring security, and complying with applicable laws.

Data Protection & Security

We understand the importance of data security and apply strict measures to protect your information:

• All transactions are secured with SSL (Secure Socket Layer) encryption.

• Payment data is handled exclusively by certified payment processors compliant with PCI-DSS standards.

• Access to personal data is restricted to authorized staff only.

• We review our systems regularly to ensure safety against unauthorized access.

Sharing of Information

We never sell or trade your personal data. Information may only be shared with:

• Service Providers (shipping carriers, payment processors, IT support) to complete your orders.

• Legal Authorities if required to comply with laws, regulations, or valid legal processes.

• Business Transfers in the event of a merger, acquisition, or sale of assets, where personal data may be transferred as part of operations.

Cookies & Tracking Technologies

Our website uses cookies to enhance your experience. Cookies help us:

• Keep items in your shopping cart.

• Remember your preferences and improve navigation.

• Analyze website performance and traffic trends.

• Deliver relevant promotions and personalized content.
  You may disable cookies in your browser settings, but some site functions may be limited.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to inaccurate data.

• Request deletion of your data (subject to legal requirements).

• Restrict or object to how your data is processed.

• Opt out of marketing communications at any time.

To exercise your rights, please contact us via info.aimitav@gmail.com.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. For example, order records may be stored for tax and accounting compliance.

International Data Transfers

As we serve customers worldwide, your data may be processed outside your country of residence. Regardless of where processing takes place, GLAMOVAS ensures your information is handled securely and in line with this Privacy Policy.

Links to Third-Party Websites

Our website may include links to third-party sites. Please note that we are not responsible for the privacy practices or content of those websites, and we recommend reviewing their policies before sharing personal data.

Contact Information

If you have questions or concerns about this Privacy Policy or the way we handle your data, please contact us:

📧 Email Support: info.aimitav@gmail.com
🏠 Mailing Address: To 04, Hoa Loi, Hoa An, TP Cao Lanh, Dong Thap, Vietnam